Order Processing & Shipping
Order Processing
Most orders are processed and dispatched with 1-2 days, Monday thru Friday. Remember, single person business here and I have a full time job. Only human after all.
Shipping
Retro Rewind uses Canada Post to ship worldwide. Once it is turned over to Canada Post, the amount of time it takes to arrive to the customer can vary greatly, depending on the country, method of shipment, customs inspections, etc.
Due to COVID, all estimated shipping times are an approximation and in no way shape or form guaranteed.
All shipments will be sent insured.
You can track your package via Canada Post by using the tracking number we provided you.
Customs
Any customs fees that maybe applied are the sole responsibility of the purchaser. All international shipments will be sent with prices marked appropriately on customs forms. This is for our protection as the insurance value must match the declared value.
If you have a problem with your shipment, please send us a message to let us know.